Hosted PBX

Hosted PBX

You may or may not know that PBX is an acronym for Private Branch eXchange. A few years ago, if your company had a PBX, it meant you had a tech closet full of hardware, which licensed technicians would visit every time you needed a change made to your on-premise phone system.

These days, our Hosted PBX is here to alleviate that headache for you. The system is hosted by us, because we have a larger closet full of hardware. It also happens to be in a data center, where it can be monitored and controlled. Changes to your system are a simple phone call away, no more scheduled technician visits to change a digit on your Auto Attendant.

Using IP Phones, all the extensions in your office connect to our Hosted PBX via an internet connection and that's the end of your hardware acquisitions! Your phone system's settings are all configurable online, through our portal, from anywhere. Now you can utilize the sophisticated features of an expensive on-premise PBX without sacrificing elsewhere in your company budget.

By harnessing the flexibility of VoIP communication, connecting extensions in two different physical locations is a non-issue. Your company instantly has a larger and more centralized appearance to your callers! When a mistake is made and your caller reaches your Chicago office, but wanted the London Sales team, transfering the call is a few button presses away!

System Access lets you place a call from your cell phone and uses your company's Caller ID instead of your cell phone's.
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